Introduction:
Mediation in General
Mediation is a form of alternative dispute resolution whereby
a third party acts as a facilitator in order to help the parties
reach an agreement on their own. The mediator’s function is simply
to keep the conversation on the right track. In other words,
the mediator is there to help the parties understand each other’s
viewpoint, let people vent, get the parties to analyze their positions,
and act as a conduit for discussion. Mediation as a mechanism
for dispute resolution can be employed both domestically and internationally,
and the third party can be an individual, another state, an international
organization, or a superpower. There may be a host of reasons
that a third party would intervene in a conflict between two countries.
They may desire to help an ally, procure world peace, gain influence
or high standing in the international community, or protect its
own political or economic interests which may be affected by the
conflict’s outcome.
Mediators should generally not talk too much, discuss whose
side the law is on, nor provide their opinion on any of the issues being negotiated
by the parties. Sometimes, however, especially in the international context,
mediators are interested or have a stake in the outcome of the dispute. In
these instances, the mediator will take a more active role and tend to shape
the discussions in a manner that would eventually procure the settlement he/she
desires. Although many theorists have put forth numerous advantages and disadvantages
of the effect of mediator partiality upon the outcome of a dispute, the debate
still reigns as to whether mediator partiality leads to beneficial outcomes
and/or settlements that become lasting resolutions.
Advantages & Disadvantages of Mediation
There are many advantages to mediation, aside from it being a
faster and cheaper way of resolving a dispute. Most notably,
because the parties must both agree on the solution and the mediator
has no decision-making power, there is more autonomy.[1] The mediator is there solely to
act as a neutral to help the parties resolve the conflict impartially
and find a mutually acceptable agreement.[2] Therefore, the compliance rate
is higher than litigation because the parties feel good about
the outcome and want to comply. Also, mediation is better for
some disputes because it establishes an atmosphere where the parties
work to settle the situation themselves by focusing on interest-based
rather than rights-based resolutions.[3]
By designing a solution that accommodates their underlying interests,
the parties feel more competent, have higher self-esteem, and
feel more in control of their decisions. The parties also enjoy
a higher satisfaction level because of the participatory value
they have received from the mediation process. Mediation helps
to preserve the relationship between the parties which may have
been destroyed or severely damaged in the litigation arena.[4] Because the parties are encouraged to problem-solve
in a cooperative manner, mediation minimizes the harsh emotions
that may be present in litigation.
Although mediation humanizes the conflict resolution process by emphasizing
compromise and improving psychological states, the process also
has some disadvantages. Many feel that mediation has a negative
impact on women because they tend to be more altruistic, more
risk adverse, and less in control.[5] Men tend to prefer mediation because it provides
an opportunity for them to create a more favorable agreement through
intimidation and coercion. During mediation, many people bargain
in the shadow of the law (i.e. what they perceive will happen
if a court determines the provisions of the settlement), and because
women may be stereotyped in court, they have a tendency to relinquish
more in negotiations. While mediators are good at discovering
the real issues (not the ones listed), they also tend to encourage
these power imbalances.
The mediator may make sure that both parties understand
the deal, but if one party knowingly makes a bad deal, he may not intercede.[6]
Therefore, parties without the benefit of counsel may enter into a legally defective
agreement. Mediators can not escape their own experiences and beliefs, and
since most mediators are older white men, they are predisposed to favor the
party most like themselves. In mediation, which strives to avoid discussion
of blame and principles in order to maximize compromise, the party’s voice has
the potential to be suppressed.
Because unequal bargaining power due to fear or intimidation
may cause one party to have a greater emotional need to hastily agree to an
unfavorable settlement, mediation may not be the best route for some types of
disputes. Respected Collaborative Law expert, Pauline Tesler, eloquently distinguishes
mediation from its collaborative law counterpart: “Mediation by a single neutral
works well only for a small group of clients who are high-functioning, as well
as similarly situated with respect to information base, negotiating skills,
and emotional stance towards one another.”[7]
Mediation has the effect of incidental psychological catharsis, but it is not
the point of the interaction. If two people could not come to an agreement
but realized personal growth, then counseling was a success but mediation a
failure.
Mediation in the International Context
Article 33(1) of the UN charter provides the manners in which
international disputes between countries can be resolved. The
article reads as follows: “The parties to any dispute, the continuance
of which is likely to endanger the maintenance of international
peace and security, shall, first of all, seek a solution by negotiation,
enquiry, mediation, conciliation, arbitration, judicial settlement,
resort to regional agencies or arrangements, or other peaceful
means of their own choice.”[8]
Mediation, also known as “good offices,” is a technique
which consists primarily of the efforts of a third-party to assist those involved
in a dispute to resolve their disagreement through negotiation. A mediator
serves as an intermediary between the two parties by proposing solutions and
exploring opportunities for settlement.[9]
Each mediator possesses critical skills for diagnosing impasses and managing
the process.[10]
Mediators usually begin the negotiation by discussing the process, shaping the
expectations of the parties, encouraging the disputants to collaborate in reaching
a settlement, and requesting that each party prepare a position paper.[11]
Mediators have an active role in the discussions and should attempt to facilitate
communication, clarify and identify interests, generate alternatives, and move
the parties toward settlement. Mediators help to guide the negotiation toward
settlement by posing focused yet open-ended questions, re-framing issues, and
implementing numerous strategies to defuse tensions and get beyond deadlocks.[12]
A mediator may implement any number of his/her skills during the process as
long as they are designed and used in order to orient the disputants toward
settlement. Mediators impose procedural rules on the disputants at the start
of a negotiation and may insist that the parties sign a confidentiality agreement.[13]
In some instances, mediation is combined with negotiation and conciliation in
order to reach a quicker and more amicable settlement. A successful international
mediation is one in which not only de-escalation of the conflict is achieved,
but also one where the settlement leads to an enduring resolution between the
countries.[14]
International mediators can be superpowers (i.e. U.S.
during Camp David Dispute), international or regional organizations (i.e. UN/OAS),
an international court (i.e. ICJ), humanitarian organizations (i.e. Red Cross),
and/or respected political figures (i.e. Carter or Kissenger). Disputes can
be between states that have international personality or between a state and
an international organization. The issues of the conflict can range from national
security and human rights to religion, ideology, competing ambitions, historical
antagonisms, or economic standing within the international community. Mediation
is likely to occur when an impasse has been reached by the parties and neither
side is willing to incur the costs (both economically and in casualties) of
the dispute escalating.
Because an international mediation is usually between
two disputing countries with varying cultures, the potential for misunderstandings
and miscommunications is prevalent. Each country has its own language, meaning
for gestures, appropriate behavior or etiquette, attitudes towards interpersonal
space and punctuality, core beliefs, and stereotypes, as well as a host of other
possible influencers on the outcome of a mediation.[15]
Different meanings can be attached to words and gestures depending upon the
culture interpreting them. For example, in one culture it may be considered
generous and a sign of strength to concede on a point, and in the opponent’s
culture, it may be seen as a retreat or abandonment of a right.[16]
A mediator must be knowledgeable in different languages and customs so that
he/she can employ strategies such as clarification and summarization if he/she
is to be effective.
Further, it is precisely because of the different
and sometimes conflicting cultures that mediation is the better mechanism for
dispute settlement. Mediation allows the participants to discuss concerns and
explore interests, so disputants are more apt to feel heard and dealt with fairly
regardless of the outcome.[17]
The adjudicative process, in contrast, does not focus on the underlying issues
which are usually the real reason for the suit. For example, sometimes an apology,
recognition of hurt feelings, saving face, integrity, honor, or acceptance of
a particular ideology become the main issue in a conflict and may be more important
to the disputants than territorial boundaries.[18]
Thus, since a mediator takes those issues into account, the mediation process
will be more apt to result in a successful settlement or lasting resolution.
Mediation vs. Other Forms of ADR
Another form of alternative dispute resolution is “good offices.”
In a good offices dispute, as opposed to mediation where the mediator
is an active participant, the third party facilitates the negotiations
but does not play an active role in the process.[19]
Both mediation and good offices have the potential to become binding,
but only if both parties agree to that beforehand in a written
contract. Conciliation is a process similar to mediation and
good offices; however, the parties are expected to refer the controversy
to a conciliator who will make findings of fact and recommendations.
Both mediation and conciliation are not binding, and the recommendations
of the third party can not be imposed upon the parties (unless
agreed to beforehand). The difference between the two is that
a mediator is more active in the process and may make affirmative
suggestions for settlement during the discussions.[20]
Arbitration, on the other hand, is a process whereby
a neutral third party listens to all the evidence presented and then imposes
a decision on the matter. While arbitration models mediation in certain respects
(i.e.: less costly, fewer formalities, relaxed rules, less combative, etc),[21]
there are other advantages as well. Parties may participate in choosing the
decision-maker and establishing the rules that will govern the procedure, which
they are unable to do when utilizing litigation. Arbitrators are usually experts
on the subject being disputed, unlike many judges in litigation. In contrast
to mediation (where private settlements are usually not automatically binding),
the arbitrator’s decision is binding and may not be appealed. Since arbitration
is not subsidized by taxes (as opposed to a judge in a court of law) and is
less time consuming, the cost to society is less because society favors lower
taxes and expedition. Finally, the decision of the arbitrator is not a matter
of public record, so the party’s private information is kept confidential.
The public, however, does not like secrecy. Moreover, the decisions of the arbitrator
do not establish precedent.[22]
Because the processes of arbitration and mediation are shorter, less expensive,
and private/confidential, it causes less trauma to all the parties involved.
Advantages & Disadvantages of Mediation
in the International Context
There are many reasons why mediation should be the primary mechanism
employed for settling disputes on the international plane. The
goal of an international mediation is to resolve the conflict
in a peaceful manner. A trained or experienced mediator can increase
the disputants’ desire to make concessions in order to reach a
mutually beneficial agreement. The mediator can accomplish this
by manipulating the discussions so as to encourage trust between
the parties, engender respect for each others’ autonomy, promote
the expression of feelings and/or the control of those feelings
that are irrational, and facilitate the making of concessions
by both parties so that neither one loses face.[23] Unless otherwise agreed, the
mediation result is not binding on the parties; however, the mediator’s
recommendation may exert considerable influence on the outcome
of the settlement.[24]
Although intervention by a third party does not always result
in a perfect settlement, it will usually tend to keep the conflict
from escalating.[25]
A third party intervener may have the effect of reducing the stronger disputant’s
bargaining power; nevertheless, the risk of continued conflict
(which could ultimately lead to war) may outweigh the risk of
losing some bargaining power.[26] Another risk of employing mediation
to solve a dispute is that the mediator may encourage a party
to be more aggressive than they would normally be or chill the
negotiations by exaggerating a party’s position, thereby prolonging
the dispute.[27]
Also, third parties tend to seek compromises between the disputants,
which results in the parties trying to “win” the negotiation instead
of focusing on settling the dispute.[28]
Furthermore, a third party may have its own purposes for promoting
or preventing a particular outcome. This may cause the interested
mediators to seek outcomes not in accord with the disputants’
interests.[29] However, in the long run, it is better to mediate
an international dispute because continued conflict is not only
costly and dangerous but has the potential to destroy the world.
Impartial vs. Partial Mediators
While procuring world peace may be one of the reasons underlying
a mediator’s decision to intervene, it is usually not the primary
motivation. Third parties are more apt to intervene in an international
dispute if the conflict threatens or has the potential to advance
their interests.[30] Mediators in the international context are usually biased intermediaries
who are interested in the outcome of the conflict for their own
personal reasons. Rewards for a mediator can range from increasing
influence over the parties to ensuring future support and rights
to information, and from protecting a threatened economic market
to gaining the status or reputation as a country or person to
turn to in times of conflict.[31]
As mentioned previously, mediators can be superpowers,
organizations, or individuals, each of whom wish to participate in resolving
the conflict for their own personal motives. Regional organizations, such as
the OAS, may become involved to make sure their region is not effected by the
dispute’s outcome, whereas a superpower may intervene to make sure one of the
disputants do not join forces with an enemy state and gain influence over the
superpower.[32]
It has been said that mediators are selected by the adversaries because of their
ability to extend the interests of both parties, and not because of any perceived
impartiality; however, there have been many debates over the years as to whether
impartiality influences outcome.
According to Wehr and Lederach, an outsider-neutral mediator comes from outside
the conflict situation, has no connection to either side except
through the dispute process itself, expects to gain nothing from
the mediation in the form of rewards, and maintains distance from
the disputants and the conflict once the negotiation has come
to an end.[33] The insider-partial, however,
has formed trusted relationships with the disputing parties, is
connected to the adversaries in more ways than simply the conflict
or service performed, inspires openness, and stays involved with
the disputants after the mediation process has ended.[34]
Some theorists contend that impartiality is crucial in a negotiation in order
to gain the confidence of the disputants, with the end result
being much more equitable.[35] Others believe that the opposite
is true: that trust and perceived fairness are based on being
an insider to the conflict, and having a stake in the outcome
or being friends with one side allows the mediator greater influence
over the outcome.[36]
A biased mediator, with access to the adversaries has the potential
to influence the parties to make concessions and agreements precisely
because of his/her past relationship with the parties. Thus, whether
mediator partiality facilitates success of the mediation in the
international context is still being debated.
Examples[37]
There have been numerous mediations between conflicting countries
in which the mediator is partial and interested in the outcome
for his/her own reasons. Although the examples given will focus
on the most recent mediations, the concept is hardly new. One
example is the Central American dispute between the Contras and
Sandinistas, which in essence was a secret battle between the
United States (who was arming Honduras and El Salvador) and the
Soviet Union and Cuba (who were arming the Sandinistas). The
United Nations, Contador, Central American Conciliation Commission,
Oscar Arias, and Jimmy Cater each took a turn at attempting to
mediate the conflict and reach a settlement.
In the end, the Esquipulas agreement was signed and
implemented. While it has worked well in Nicaragua, the UN is still monitoring
the rest of the opponents.
Another example is the dispute between Israel and Syria in which the United
States was the interested mediator. By accepting the position
of mediator, the United States (who had been supporting Israel
financially) were able to get the Israelis to make certain concessions.
The United States forestalled the escalation of the conflict,
gained status and influence over the opponents, and achieved respect
and open lines of communication from the Arab Nations. However,
the United States influence over Syria was not enough as the Arabs
would not reciprocate by making concessions of their own, and
the process came to another impasse.
A third example of mediation used in the international context is the internal
dispute between the government and citizens in Sri Lanka. India,
who was the mediator, was interested in the outcome because the
conflict had serious potential spillover implications for India
itself. India, however, was arming Tamil militant groups and
betraying the Liberation Tigers of Tamil Eelam (LTTE) at the same
time as they were acting as the mediator in the dispute. They
retaliated by killing Gandhi. Needless to say, the mediation
failed and the countries resorted to military solutions and internal
war.
Yet another example stems from the Yugoslovia Conflict between Croatia and
Serbia. This Civil War eventually spread to include Bosnia, Herzegovina,
Kosovo, and the Muslims as well. The first to attempt mediation
between the warring factions was the European Commission (EC)
which failed because each side blamed a different side for the
war, and their views interfered with the resolution process.
The United Nations Secretary-General (Boutros-Ghali) met with
the EC to coordinate mediation efforts, but those plans were ultimately
rejected by the Bosnia Serbs. Gorbachev, who had ties with Serbia
because they shared the same religion and culture, was the next
to attempt mediation; however, he too was arming and vocally supporting
the Serbs. Turkey and the Arab Nations sent arms to the Bosnia
Muslims, while Germany recognized both Croatia and Serbia as independent
nations immediately because they saw the chance to extend influence
in the Eastern European Region. Lastly, Greece favored Serbia;
however, their own motives predominated in that they needed to
conduct trade via Macedonia and, thus, had an interest in the
outcome. Therefore, Greece used their influence in order to get
Serbia to make concessions.
The internal war between the Irish Republican Army (IRA) and England stems
from a long history of competing religious beliefs (Catholics
v. Protestants), violence, and military operations. Northern
Ireland decided to use force and violence in order to remove British
control and create an independent state on the island of Ireland.
The U.K. government refused to negotiate until the IRA was unarmed,
but the IRA considered this demand to be equal to a military surrender.
To break the impasse, an international commission under the chairmanship
of former American senator George Mitchell attempted to facilitate
further political dialogue. The commission recommended that
the British government drop its demand that the IRA disarm before
Sinn Fein, its political arm, be allowed to take part in full
peace talks. Eventually, the Good Friday Accord was signed by
both parties in April of 1998. However, the fighting between
the countries only increased dramatically. In late 1999, Senator
Mitchell once again traveled to Europe in an effort to salvage
his peace agreement. While the IRA agreed to disarm, they have
not done so to date. The fighting continues in spite of Mitchell’s
mediation and/or the signed peace agreement.
Other examples of partial or biased mediations that have taken
place within the last decade are the following:
(1) Carter’s
role in the Haitian Dictatorship;
(2) Brazil’s
role as the guarantor of the Peruvian-Ecuadorian order;
(3) the U.S. role in the recent Bosnia
conflict;
(4) the
French role in the dispute between Serbia
and Kosovo;
(5) the
Russian role in the Kosovo/NATO conflict;
(6) the
role of the United Nations in the dispute involving Cypress;
(7) the
role of Sweden
in the internal war between Columbia
and its citizens; and
(8) the multiple roles of
the Norwegians, Egypt, and the United States, in the dispute between Israel
and Palestine which ultimately lead to the Oslo Agreement.
Conclusion
Mediation is a form of alternative dispute resolution whereby
a third party acts as a facilitator in order to help the parties
reach a settlement and de-escalate the conflict. Mediation as
a mechanism for dispute resolution can be employed both domestically
and internationally, and the third party can be an individual,
another state, an international organization, or a superpower.
There may be a host of reasons that a third party would intervene
in a conflict between two countries. Sometimes in the international
context, mediators are interested or have a stake in the outcome
of the dispute. Mediators may desire peace; however, that would
just be one aspect to their acceptance of the role. Usually,
a mediator has an underlying motive for intervening in the dispute,
such as prestige, respect, national security, future support from
the adversaries, protection of their own territory or economic
markets, and/or enhanced influence over the parties. In these
instances, the mediator will take a more active role and tend
to shape the discussions in a manner that would eventually procure
the settlement he/she desires. Although many theorists have put
forth numerous advantages and disadvantages of the effect of mediator
partiality upon the outcome of a dispute, the debate still reigns
as to whether mediator partiality leads to beneficial outcomes
and/or settlements that become lasting resolutions.